Help! I’m having trouble resetting my password!

Here are some tips to help you reset your password: – Make sure that you are not using the Safari Browser (commonly the default browser on Apple devices, like Mac computers, iPhones, and iPads). • Please try downloading Google Chrome as your browser. You can do this by going to your App store on your device…

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Help! I’m having trouble with the Technology Test!

If you’re having trouble hearing the music or seeing the screen preview during the technology test, please try these helpful tips: If you’re using a computer, make sure that you’re using the Chrome, Firefox, Safari, or Edge browser If you’re already using one of the above browsers, please make sure that you have enabled camera…

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What kind of device can I use for my video chat appointment?

The video chat appointment can be conducted using these types of devices: • A computer with a webcam (desktop with attached webcam, or a laptop with a built-in webcam) • A tablet with a built in webcam • A smartphone Browser Compatibility: If using a computer, the video chat is compatible with: Safari, Chrome, Firefox,…

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