Frequently Asked Questions

I heard marijuana is legal in California now. Do I still need a medical card? ×

In short, yes. The passage of Prop 64 means that you can now possess up to an ounce of cannabis. However, dispensaries will not be licensed to actually sell recreational cannabis until 2018. This means that you will still need to have a medical cannabis card in order to purchase cannabis products – unless the cannabis is gifted to you.

Same question for Nevada: do I still need a medical card? ×

You do not need a medical card to purchase from dispensaries in Nevada if you are at least 21 years old. If you are under 21, you will still need a medical card to be admitted entry into a dispensary. Also, you pay less in taxes if you have a medical card and can purchase different quantities of products, so depending on your situation, it might make sense for you to maintain a medical card in Nevada.

How secure is PrestoDoctor? Is PrestoDoctor HIPAA compliant? ×

All your information is absolutely 100% confidential and stored securely using industry-leading data warehousing measures. We don't share your information with anyone - patient confidentiality is our #1 priority.

Can I trust this service? Will my recommendation be valid? ×

We're the #1 rated online medical marijuana doctor. Tens of thousands of patients have received valid medical marijuana recommendations from PrestoDoctor. You can read hundreds of reviews of happy PrestoDoctor customers at Trustspot and Facebook.

Are your recommendations valid in my state? ×

All our medical marijuana recommendations are issued in full compliance with California Proposition 215 and California Senate Bill 420. Our doctors are state-licensed medical professionals with active medical licenses, and are 100% compliant with state requirements for medical professionals issuing recommendations for medical marijuana.

How can I purchase medical marijuana in California? ×

In order to purchase medical marijuana in California you must receive a written, verifiable recommendation from a California board-certified physician.

Where do I go for my PrestoDoctor appointment? ×

PrestoDoctor is entirely online for your convenience. You will have a video conference with one of our California-licensed physicians for a medical marijuana evaluation. Appointments are generally completed in 10-15 minutes.

How much does it cost (what's the price)? ×

Are you in California?

  • The price is $69. This includes everything you need: your appointment, paper recommendation, ID card, customized treatment plan, and shipping. There are no additional taxes or fees.

Are you in Nevada?

  • If you are a non-resident looking for a California card, the price is $99.
  • If you are a resident looking for a Nevada card, the price is $149. Note that the state charges a separate application fee.

Are you in New York?

  • The price is $199. Note that the state charges a separate application fee.

Is there a minimum age / how old do I need to be? ×

You must be at least 18 years old to use PrestoDoctor.

Can I smoke/vape/consume cannabis in public? ×

No! In California and Nevada, consuming cannabis in public is still illegal. Cannabis cannot be consumed in public areas, even if tobacco is allowed.

Will my PrestoDoctor online medical cannabis evaluation be covered under my insurance? ×

Sorry, we do not currently accept insurance. All major credit and debit cards are accepted.

What is needed for my medical marijuana evaluation through PrestoDoctor? ×

You need computer with a webcam and microphone (or smartphone), and proof of identity.

When will I receive my official medical marijuana recommendation letter and card? ×

Once a doctor approves your recommendation, you will receive a PDF copy via email within 30 minutes. The physical copy is generally mailed out same-day and usually arrives within a few business days. We also offer expedited shipping options.

How can dispensaries verify my recommendation? ×

PrestoDoctor provides 24/7, 365 verification via four methods:

  • Phone verification by calling (650) 542-0420
  • Web verification by entering a patient's ID number at prestoverify.com
  • QR code printed on the card, which pulls up patient verification information when scanned
  • Easy integration with trusted partner collectives and delivery companies, with one-click web signup

Will my name be on a government registry or a list accessible by my employer? ×

Absolutely not, PrestoDoctor respects patient privacy. We take security and privacy seriously - your records remain safe and confidential. Medical records are available upon patient request.

What does a medical marijuana recommendation allow me to do? ×

Possessing a California medical marijuana recommendation allows patients to legally grow, consume, possess and transport cannabis as your medicine under California Prop 215. This is only a California state law; the federal government does not recognize medical marijuana.

Why do I need a recommendation letter and a card? ×

A recommendation is the official piece of paper that provides the doctor's approval to use cannabis as a medication. The ID card provides validity of this recommendation in a more portable and compact form. Please be advised that the letter is the official documentation. PrestoDoctor provides you with both a physical and emailed copy of this letter for convenience.

Once I receive my recommendation, where do I get my medical cannabis? ×

This is entirely your choice. We have partner dispensaries and delivery services that offer a seamless experience for PrestoDoctor patients. Call or chat with us for advice on dispensaries in your area, we are here to help.

How long is my recommendation valid? ×

This depends on the medical condition and the doctor's decision on treatment. Generally, recommendations are valid for a year.

What's the difference between a recommendation and a prescription? ×

A prescription is something that an authorized medical professional prescribes to treat an ailment. A recommendation is something that a doctor approves or recommends as an alternative treatment. There is no such thing as a "prescription" for medical marijuana. A medical marijuana recommendation will help you gain legal access to medical cannabis. If physicians or clinics claim they will write you a prescription for marijuana, chances are you have encountered a fraud.

Will you provide grow-limit exemptions? (e.g. 99-plant grow limit) ×

No, we can not recommend that you possess anything more than the law allows. For the possession and grow limits in your area, please consult with this guide: canorml.org/medical-marijuana/local-growing-limits-in-california

Do you provide veteran or senior discounts / promo codes? ×

Definitely - send us a message via chat or email and we can help.