Effective Date: January 8, 2021
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
PrestoDoctor/PrestoCorp (“we,” “our,” “Company”) is committed to protecting your health information. This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry out treatment, payment, or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your PHI.
I. OUR RESPONSIBILITIES
We are required by law to:
- Maintain the privacy of your PHI.
- Provide you with this notice of our legal duties and privacy practices.
- Abide by the terms of the notice currently in effect.
- Notify you following a breach of your unsecured PHI.
II. USES AND DISCLOSURES OF HEALTH INFORMATION
We may use and disclose your medical information for the following purposes:
- Treatment: We use your PHI to provide medical cannabis evaluations and recommendations. This includes sharing information with the licensed physicians who conduct your video consultations to determine eligibility for a medical marijuana card.
- Payment: We may use and disclose your PHI so that the services you receive may be billed and payment may be collected from you or a third party. (Note: PrestoDoctor typically collects payment directly from patients).
- Health Care Operations: We may use your PHI to run our platform, improve patient care, and contact you when necessary. This includes quality assessment, platform security, and customer support.
- To Share with Partners/Dispensaries: Per our Privacy Policy, your information may be shared with participating partners (such as dispensaries) only upon your request or when you use your recommendation/card to enter a partner facility.
- As Required by Law: We will disclose PHI when required by federal, state, or local law. This includes disclosures to state medical marijuana programs or health departments for the purpose of verifying recommendations.
III. YOUR RIGHTS REGARDING YOUR PHI
You have the following rights regarding the health information we maintain about you:
- Electronic or Paper Copy of Medical Records: You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. We will provide a copy or a summary of your health information, usually within 30 days of your request.
- Correct Your Medical Record: You can ask us to correct health information about you that you think is incorrect or incomplete. We may say “no” to your request, but we’ll tell you why in writing within 60 days.
- Request Confidential Communications: You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
- Ask Us to Limit What We Use or Share: You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
- Get a List of Those With Whom We’ve Shared Information: You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
- Get a Copy of This Privacy Notice: You can ask for a paper or PDF copy of this notice at any time, even if you have agreed to receive the notice electronically.
IV. YOUR CHOICES
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us:
- Share information with your family, close friends, or others involved in your care.
- Share information in a disaster relief situation.
V. COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. To file a complaint with PrestoDoctor, contact:
Privacy Officer
Email: [email protected]
Phone: (650) 542-0420
Website: PrestoDoctor.com
We will not retaliate against you for filing a complaint.
VI. CHANGES TO THE TERMS OF THIS NOTICE
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request and on our website.