PrestoDoctor is easy, fast, and private.

Common Questions

Most Popular Questions

If you need a replacement of your CA recommendation paper or ID card reach out to us via live chat or email: [email protected]. If you only need a copy of your PDF recommendation, let us know, and we can email it to you.

The fee for an official replacement copy is $15 OR you can leave us a verified review on Google Reviews and have the replacement mailed for free!

To leave a review for your replacement, click here: PrestoDoctor Google Reviews

Let us know once the review is posted and we’ll make sure your replacement gets mailed out to you!

To renew, click “schedule an appointment” on your dashboard once you are logged into your previous account. It will automatically register as a renewal appointment for you at a discounted price for being a return PrestoDoctor patient!

Renewal discount are only applied for previous PrestoDoctor patients who use the same email each year. If you sign up for a new account, your renewal will not be applied.

Please be aware that the new recommendation will be valid for 1 year from the time of the renewal appointment, not the expiration date of your previous recommendation.

If you need to reschedule, simply send us a message using the live chat function on your screen, or email us at [email protected]. As long as you reach out 2 hours before your appointment time, we’ll be able to move you to another date or time slot.

All your information is absolutely 100% confidential and stored securely using industry-leading data warehousing measures. We don’t share your information with anyone – patient confidentiality is our #1 priority.

Yes! We’re the #1 rated online medical marijuana doctor. Over 500,000 patients have received valid medical marijuana recommendations from PrestoDoctor. You can read thousands of reviews of happy PrestoDoctor patients at Trustspot and Facebook.

Need more help?

Our team is happy to answer any questions you may have or assist along the way!

Please send us an email and we’ll be more than happy to help!

[email protected]

General Questions

Other Frequent Questions

We've got answers to make sure the process of getting your MMJ Card is easy.

Getting your medical marijuana card at PrestoDoctor is easy, fast, and private. First, select your state and create an account. Next, create a basic profile with a short heath questionnaire so that the doctor can better understand your condition. Then, upload a copy of your photo ID or driver's license along with payment information. You will have the chance to select a doctor, date, and time that is most convenient for you.

Your appointment will be conducted through secure video chat. 

If approved, you will receive an email with instructions on how to register with your state's medical marijuana program (if applicable). 

If denied, you will receive a 100% money back guarantee.

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Get your medical marijuana card today.

With same day appointments available, getting your medical marijuana card is easy. Plus, we have a 100% money back guarantee if you are not approved.